Mount Mitchell Eco Retreat

The property impresses with its beautiful, peaceful location and excellent customer service. Guests appreciate the clean, renovated facilities and comfortable, beautiful rooms, but no specific disadvantages were mentioned.

My husband and I enjoyed our stay at this lodge. The room was clean and had the basic amenities of a hotel. It was nice that we could bring mugs and plates from the main lodge back to our room. I also really liked the trash and recycle containers in our room. We had a beautiful view of the mountains. I would definitely recommend the mountain view, as the water view would have been disappointing. Our only negative experience was when we tried to cancel the reservations a couple of hours after booking through ******* when we learned some areas nearby were still closed due to Hurricane Helene. It's on us for getting a non-refundable reservation, but it's on the lodge for canceling our reservation after talking to *******... ******* contacted the lodge to try and get a refund on our behalf, but the lodge would not refund us. ******* then left it to us to manage the reservation as we wished. We decided to keep our reservation since we would not get a refund. Thankfully, I called the lodge after they talked to ******* to confirm our reservations because the lodge had canceled them. They were good about rebooking.

Beautiful property tucked away in the mountains. Great location and easy access to Burnsville and Asheville. We’ll be going back.